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Questions?
(989) 781-6889
Q
Who decides where my vehicle is to be repaired?
Q
What should I do if my insurance company will not let me take my vehicle where I want to take it?
Q
How do I know if I am being “steered”?
• We don’t have an arrangement with them.
• We cannot guarantee that you might not have to pay more there.
• We can’t authorize the repairs there without sending someone out, so it might be at least two or three days before we can inspect it.
Remember, repair facilities are the experts in collision repair and they offer warranties to their consumers.
Q
How long will it take before you can begin repairing my vehicle if my insurance company is involved?